Frequently Asked Questions

  1. I submitted a claim for payment. When will I receive it?
  2. I received a check that needs to be reissued. How can I get a new check?
  3. I submitted a claim but did not receive any payment. What can I do about that?
  4. I never submitted a claim. Can I get paid?
  5. I received a letter saying I needed to complete and send the administrator an IRS form. Why do I need to do this?
  6. What happens if I don't complete the W-9 Form?
  7. How do I know if I submitted a valid claim?
  8. What is this lawsuit about?
  9. What am I giving up to get a payment or stay in the Settlement Class?
  10. How do I exclude myself from the settlement?
  11. If I don’t exclude myself, can I sue Alarm.com for the same thing later?
  12. Do I have a lawyer in this case?
  13. How will the lawyers be paid?
  14. How do I object to the Settlement?
  15. When and Where will the Court hold a hearing on the fairness of the Settlement?
  16. Are there more details about the Settlement?
  17. How do I get more information?
  18. My name has changed. How can I get a new check under my new name?
  1. I submitted a claim for payment. When will I receive it?

    Checks were distributed on February 27, 2020 to those who submitted a valid claim. 

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  2. I received a check that needs to be reissued. How can I get a new check?

    To have your check reissued, please write to the Settlement Administrator at:

    Alarm.com Settlement Administrator
    P.O. Box 43100
    Providence, RI 02940-3000

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  3. I submitted a claim but did not receive any payment. What can I do about that?

    Only those who submitted a valid claim will receive a payment.

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  4. I never submitted a claim. Can I get paid?

    Only those who submitted a valid claim will be awarded a Settlement payment. If you did not submit a claim, it is now too late to file one. The claim filing deadline has passed.

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  5. I received a letter saying I needed to complete and send the administrator an IRS form. Why do I need to do this?

    You received a W9 Form because your claim was approved and has been determined that you are entitled to a Settlement Fund Payment of $600 or more. Federal law requires us to report to the Internal Revenue Service payments of $600 or more to any person. In order to properly do so, we need an executed Substitute Form W9 from you.

     You may mail the W9 - which must be completed in full and signed by you - to the address listed below:

    Alarm.com Settlement Administrator

    P.O. Box 43100

    Providence, RI 02940-3000

    You must submit the Substitute Form W-9 postmarked no later than January 20, 2020. Failure to submit a valid Substitute Form W-9 by that deadline may result in the reduction of your payment.

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  6. What happens if I don't complete the W-9 Form?

    If you received a letter saying you need to complete and send the administrator an IRS form and you do not submit a valid and timely W9 response, you will have your payment reduced to $599 (below the taxable income threshold).

    You may view the Court Order authorizing the Settlement Administrator to obtain a complete W9 form under the Case Documents tab of this website.

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  7. How do I know if I submitted a valid claim?

    The Settlement Administrator will have to research your claim status. You may contact the Settlement Administrator at 1-855-256-2243 or write to:

    Alarm.com Settlement Administrator
    P.O. Box 43100
    Providence, RI 02940-3000

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  8. What is this lawsuit about?

    In a class action, one or more people, called class representatives, sue on behalf of people who have similar claims. All of these people are a class, or class members. One court resolves the issues for all class members, except those who exclude themselves from the class.

    Plaintiffs brought this lawsuit alleging that Alarm.com’s dealer, Alliance Security, Inc., violated the Telephone Consumer Protection Act, 47 U.S.C. § 227, et seq. (“TCPA”) by making or retaining others to make automated telemarketing calls promoting Alarm.com’s goods or services to cellular telephones, and making calls using an artificial or pre-recorded voice to a residential line, and making calls to telephone numbers registered on the National Do-Not-Call Registry without the prior permission of the people contacted. Under the TCPA, a person is entitled to receive $500 for calls that were placed using a pre-recorded message or automated telephone dialing system without the person’s consent. A person is entitled to receive up to $500 per call for calls placed to telephone numbers registered on the National Do-Not-Call Registry without that person’s consent. If the person proves the calls were placed willfully, the person is entitled to triple the amount awarded, up to $1,500.   Alarm.com denies all allegations of wrongdoing in the lawsuit.  The Court did not decide in favor of the Plaintiffs or Alarm.com. Instead, both sides agreed to a settlement.  That way, they avoid the cost of a trial, and the people affected will get compensation

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  9. What am I giving up to get a payment or stay in the Settlement Class?

    Unless you excluded yourself, you are staying in the Settlement Class and you will be a Settlement Class Member. That means you can’t sue, continue to sue, or be part of any other lawsuit against Alarm.com regarding the claims that are the subject of the settlement. Now that the Settlement is approved and final and not subject to appeal, you and all Settlement Class Members released all “Released Claims” against all “Released Parties.”This also means that all the Court’s orders apply to you and legally bind you.

    The Settlement Agreement describes the claims you are releasing (the “Released Claims”) and against whom you are releasing claims (“Released Parties”) in detail, so read it carefully. To summarize, the Release includes claims that arise out of Alliance’s improper use of an “automatic telephone dialing system” or an “artificial or pre-recorded voice” to make telemarketing calls promoting Alarm.com’s goods or services to cellular and residential phones without the recipients’ consent. The Release also includes claims that Alliance called telephone numbers on the National Do-Not-Call Registry twice within a twelve-month period without the recipients’ prior express written consent. Under the TCPA a person is entitled to receive $500 for calls that were placed using a pre-recorded message or automated telephone dialing system without the person’s consent. A person is entitled to receive up to $500 per call for calls placed to a telephone number registered on the National Do-Not-Call Registry without that person’s consent. If the person proves the calls were placed willfully, the person is entitled to triple the amount awarded up to $1,500.

    The Settlement Agreement is between Plaintiffs and Alarm.com only. By participating in the settlement, you are not releasing any claims for damages you may have against anyone else, including Alliance.

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  10. How do I exclude myself from the settlement?

    The filing deadline has passed. It is too late to exclude yourself from the Settlement.

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  11. If I don’t exclude myself, can I sue Alarm.com for the same thing later?

    No. Unless you excluded yourself, you give up any right to sue Alarm.com for the claims that this settlement resolves.

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  12. Do I have a lawyer in this case?

    The Court has appointed Bailey & Glasser LLP, Terrell Marshall Law Group, Broderick & Paronich, P.C., and The Law Office of Matthew P. McCue to represent you and other Settlement Class Members. These lawyers are called Class Counsel. You will not be charged for these lawyers. If you want to be represented by your own lawyer, you may hire one at your own expense.

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  13. How will the lawyers be paid?

    The Court approved payment in the amount of $7,000,00 for attorneys' fees and $529,313.20 to cover out-of-pocket expenses. The Court also approved the following service awards for the Plaintiffs: Abante Rooter and Plumbing, Inc.: $10,000, Mark Hankins: $10,000, Philip J. Charvat: $10,000.

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  14. How do I object to the Settlement?

    The filing deadline has passed. It is too late to object to the Settlement.

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  15. When and Where will the Court hold a hearing on the fairness of the Settlement?

    The Settlement was approved on August 14, 2019. The Settlement Administrator is contacting those class members who are to receive settlement checks of $600 or more to obtain an executed IRS Form W-9. Class members can view the Court Order authorizing the Settlement Administrator to obtain this information under the Case Documents tab of this website.

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  16. Are there more details about the Settlement?

    The Notice summarizes the proposed settlement. More details are in the Settlement Agreement. You may review the Settlement Agreement here. You can also get a copy of the Settlement Agreement by contacting: Terrell Marshall Law Group PLLC, 936 North 34th Street, Suite 300, Seattle, Washington 98103; telephone: 1-855-201-3279.

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  17. How do I get more information?

    You can call 1-855-256-2243 toll-free or write to Alarm.com Settlement Administrator, P.O. Box 43100, Providence, RI 02940-3000; or visit this Settlement Website, where you will find answers to common questions about the settlement, and other information to help you determine whether you are a member of the Settlement Class.

    You can learn the number of calls that calling records obtained in this litigation show you received by visiting the Settlement Website and following the instructions. If information regarding the number of calls is not available, the Settlement Website also provides additional information about how to determine the number of calls you received.

    PLEASE DO NOT CONTACT THE COURT, THE JUDGE, OR THE DEFENDANT WITH QUESTIONS ABOUT THE SETTLEMENT OR CLAIMS PROCESS.

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  18. My name has changed. How can I get a new check under my new name?

    To correct your name on your check, you must provide proof of name change, such as a marriage certificate, along with proof of identification and send it to: 

    Alarm.com Settlement Administrator
    P.O. Box 43100
    Providence, RI 02940-3000

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